Frequently Asked Questions
Select product ->Add to cart ->Enter cart checkout ->Fill in shipping address ->Select payment method ->Submit order and complete payment.
Once the order is successfully submitted, the information cannot be modified by oneself. If you need to make any modifications, please contact customer service promptly (working hours: 9:00-18:00).
Coupons can be redeemed through mall activities, member points redemption, or by following official social media. After distribution, they can be viewed in "My Account - Coupons".
Click on 'Forgot Password' on the login page, follow the prompts to verify with your phone number or email and reset your password.
Please contact customer service immediately to freeze your account and verify the order status. Suggest regularly changing passwords and binding mobile verification.
Contact Us
Zhejiang Kangpuer Hardware Co., Ltd.
Address: No. 15, Chiyan Industrial Zone, Chuanliao Town, Qingtian County, Zhejiang Province, China
Tel: 0086-578-6678666
Fax: 0086-578-6678777
E-mail: kangpuersales@163.com
Postal Code: 323900